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Wyze Controller Install & Repair in Ponte Vedra, Nocatee & St. Augustine

Independent, licensed Wyze service for homes and commercial properties, from the family-owned team based right here in Ponte Vedra. We diagnose it, fix what can be fixed, replace what can’t, and program it for your watering days — backed by our 2-year warranty on parts and labor.

Licensed & Insured 2-Year Warranty Family-Owned Since 2004 4.9★ on Google

Independent service for Wyze products. Aqua Premier is not affiliated with or authorized by Wyze; the Wyze name and logo are trademarks of their owner and are used here only to identify the equipment we service. Wyze is a Seattle-based consumer smart-home brand (Wyze Labs); irrigation is a side product, not its core business

What we fix on Wyze systems

  • Program schedules or Rules in the Wyze app and set up zones, master valve/pump relay
  • Re-connect to Wi-Fi, relocate the controller or install the outdoor box
  • Test 24 VAC output and solenoids to tell a controller fault from a valve fault
  • Repair valves, solenoids, field wiring and pump relays feeding it
  • Replace a failed or unsupported unit with a conventional or contractor-grade smart controller (required on index-valve systems)
  • Cannot service the board, firmware or Sprinkler Plus cloud; those are Wyze-only

Wyze problems we see most

  • Scheduled and Smart Schedule runs skip while manual/quick runs work; Wyze support acknowledged this as an ongoing issue and suggested Rules as a workaround
  • Controller drops offline or reboots into setup mode looking for Wi-Fi
  • Waits roughly two weeks before falling back to its offline schedule, so nothing waters in between
  • App reports a zone running while no valve opens
  • Suspected under-powered adapter causing erratic zone behavior
  • Not compatible with index valves (common on Florida well/pump systems)
  • Indoor-only unit; outdoor installs need the add-on box
  • Weather skip and moisture features stop when the Sprinkler Plus subscription lapses

Wyze products we work on

  • Wyze Sprinkler Controller controller
    Indoor-only Wi-Fi controller for up to 8 zones that works with a master valve or pump relay (not index valves), with weather-based 'Sprinkler Plus' included for one year then $9.99/yr.
  • Wyze Sprinkler Controller Box controller
    Separate weatherproof enclosure sold for outdoor mounting of the indoor-only controller.

JEA water customer? JEA pays a $150 rebate on a new WaterSense-labeled smart controller — rebate details · apply on jea.com. Product names from Wyze’s own site. Don’t see yours? Call us — if it waters a lawn, we’ve probably had it apart.

Technician checking controller wiring — Wyze controller install & repair by Aqua Premier
Our own crew on a job in St. Johns County — we service Wyze equipment across Ponte Vedra Beach, Nocatee, St. Augustine and Jacksonville.

Wyze: the $59.99 controller shows 'Sold out' on wyze.com as of 2026 and only a refurbished listing ($24.98) remains; forum users call it discontinued (no free Sprinkler Plus year honored) but no official Wyze discontinuation notice was found. Treat as hard to source new.

FAQ

Wyze repair questions, answered

Do you repair Wyze sprinkler systems in Ponte Vedra and Nocatee?

Yes. Aqua Premier is a family-owned irrigation company based in Ponte Vedra with its shop in Nocatee, and Wyze equipment is part of our everyday work across St. Johns and Duval County.

Can you replace my Wyze smart controller with a different brand?

Yes. If a Wyze part is discontinued or a different product fits your yard better, we’ll say so and give you an up-front quote either way — our 2-year warranty covers the parts we supply and our labor.

Do you service commercial Wyze systems as well as residential?

Yes. We work on Wyze equipment on homes, HOA common areas, office parks, churches and other commercial properties across St. Johns and Duval County — the same licensed crew, with an up-front written quote either way.

Can I get a JEA rebate on a Wyze controller?

Yes, if you’re a JEA residential water customer and the Wyze model carries the EPA WaterSense label. JEA pays a $150 rebate on a new WaterSense-labeled smart irrigation controller — one per home every seven years, applied for online within 90 days of purchase or installation. We confirm the model qualifies, itemize it on your invoice and point you to JEA’s application; rebate terms are JEA’s and can change.

How do I book a Wyze repair?

Book online in about a minute or call (904) 779-3985. Repair visits include a service call that covers the trip and diagnosis; we share any additional pricing before we start.

Wyze system acting up?

Book a visit online in under a minute — or call now and a local Aqua Premier technician will be in touch fast.

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